Shipping:

1. What is your standard shipment method?

Unless otherwise requested by our customer, TheUnionBootPro drop ships directly from the Weinbrenner factory usingUPS Ground Service. (See map below to determine the estimated delivery time for your order. Please add 1-2 days for processing the order.)


We wish it was a perfect science, but it's not. Some of our customers may receive their orders ahead of time and other customers may receive their orders later than expected.

On occasion we may use FedEx Ground or USPS Priority if the destination is better served by these resources.

2. What is your standard shipment cost?

3. Can I get my boots or shoes shipped to me faster than "ground"?

Yes, by calling us at 1-800-723-5384, we can arrange 3 Day, 2 Day or Next Day shipping via UPS or FedEx.

Destination (General Area)	UPS Ground	3-Day Air*	2-Day Air Saver*	Next Day Air Saver*
*Express shipping requests MUST be received by 9:30am Central Time for same day shipping, otherwise orders will be shipped the following business day.
Boston, MA	$ FREE	$30.06	$42.32	$90.29
New York, NY	$ FREE	$30.06	$42.32	$90.29
Washington, DC	$ FREE	$30.06	$42.32	$90.29
Billings, MT	$ FREE	$30.06	$42.32	$90.29
Charlotte, NC	$ FREE	$30.06	$42.32	$90.29
Atlanta, GA	$ FREE	$30.06	$42.32	$90.29
Tampa, FL	$ FREE	$39.95	$59.66	$98.03
Memphis, TN	$ FREE	$30.06	$42.32	$90.29
Chicago, IL	$ FREE	--	$26.89	$50.00
St. Louis, MO	$ FREE	--	$31.47	$82.83
Dallas, TX	$ FREE	$30.06	$42.32	$90.29
Denver, CO	$ FREE	$30.06	$42.32	$90.29
Las Vegas, NV	$ FREE	$44.01	$63.17	$100.23
Los Angeles, CA	$ FREE	$44.01	$63.17	$100.23
Seattle, WA	$ FREE	$44.01	$63.17	$100.23
Alaska & Hawaii	$ FREE USPS	--	$72.72 UPS	$117.52 UPS
Canada	We ship USPS Parcel Post to Canada. Allow minimum 7 days for delivery.
Order Processing	1 day	0 days	0 days	0 days
Shipping Time	2-6 days	3 days	2 days	1 day
Overall Delivery Time	3-7 days	3 days*	2 days*	1 day*
Shipping costs are shown as an average cost for a 8 lb package being shipped to the metropolitan areas shown. Rural or "off the beaten path" destination costs will be greater. These costs are provided as an informational guide to help our customers select a shipping method. Your final cost will be determined by the customer's shipping zip code and final shipping weight. UPS reserves the right to change the pricing schedule without notice. Orders are shipped via UPS Ground (unless otherwise requested by customer). Last updated 03/15/12.

4. Do you ship APO/FPO?

Yes. We ship to all AA, AE & AP addresses; unless DOD restrictions exist.

5. Do you ship outside the continental U.S.?

Yes, we do. At time of your order checkout click on the "International Checkout." button.

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Handling:

1. Why is there a $5 handling charge?

After an order is placed by a customer at TheUnionBootPro.com, we verify and process the order for shipping. Our customer orders are drop-shipped directly from either the Thorogood or WorkOne warehouses in Wisconsin (depending on boot style). BootPro Solutions is charged a fee for this convenience.

Our minimal $5 handling/processing charge is applied to each boot purchase on our site, regardless of the everyday discounted or special promotional price of the boot. The FTC accepts this charge as a separate and standard operational expense for processing an online order that will require shipping to a customer.

Shipping is the third and final charge that can be applied. At TheUnionBootPro.com, ground shipping for our customers is FREE.

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Returns & Exchanges:

For any footwear item purchased from TheUnionBootPro web site, returns or exchanges will be accepted within 30 days of product receipt.

To return or exchange any item, please complete the following forms.

Boot Order Return Form

Boot Order Exchange Form

This return policy applies to items purchased directly from TheUnionBootPro web site. This policy does not apply to items purchased from retailers or other companies doing business with or associated with the Weinbrenner Shoe Company.

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Customer Service:

Toll-free 1-800-723-5384
(9 a.m. - 5:00 p.m., CST Monday-Friday)