S H I P P I N G
We provide FREE SHIPPING on all orders within the continental United States, Hawaii and Alaska.
1. What is your standard shipment method?
GROUND SHIPPING IS FREE ON ALL USA DOMESTIC ORDERS!
3. Can I get my boots or shoes shipped to me faster than "ground"?
Yes, by calling us at 1-800-723-5384, we can arrange 3 Day, 2 Day or Next Day shipping via UPS or FedEx.
4. Do you ship APO/FPO?
Yes. We ship to all AA, AE & AP addresses; unless DOD restrictions exist.
5. Do you ship outside the continental U.S.?
Yes, we do. At time of your order checkout click on the "International Checkout." button.
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6. Why is there a $5.00 handling charge?
After an order is placed by a customer at TheUnionBootPro.com, we verify and process the order for shipping. Our customer
orders are drop-shipped directly from either of two Thorogood warehouses in Wisconsin (depending on boot style). TheBootPros LLC is
charged a fee by the manufacturer, Weinbrenner Shoe Company, for this convenience.
Our minimal $5.00 handling/processing charge is applied to each boot purchase on our site, regardless of the everyday discounted or special promotional price of the boot. The FTC accepts this charge as a separate and standard operational expense for processing an online order that will require shipping to a customer.
Shipping is the third and final charge that can be applied. At TheUnionBootPro.com, ground shipping for our USA domestic
customers is FREE.
Returns & Exchanges:
7. What if I have a problem with the footwear I ordered?
For any footwear item purchased from TheUnionBootPro web site, returns or exchanges will be accepted within
30 days of product receipt. Footwear items can show NO SIGNS OF WEAR AND TEAR; signs of being worn outside the
home or to work. Returned or exchanged footwear is inspected upon receipt.
To return or exchange any item, please complete the following forms.
Boot Order Return Form
Boot Order Exchange Form
This return policy applies to items purchased directly from TheUnionBootPro web site. This policy does not apply to items
purchased from retailers or other companies doing business with or associated with the Weinbrenner Shoe Company.
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(9 a.m. - 5:00 p.m., CST Monday-Friday)
Contact Us | Exchange Policy | Return Policy | Limited Warranty
TheBootPros LLC and its affiliates attempt to be as accurate as possible. However, TheBootPros LLC does not warrant
that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product offered by
TheBootPros LLC itself is not as described upon delivery, your sole solution is to return the product in it's original new and unused
condition, in the original packaging, for an exchange or return per our terms and policies.
PLEASE CHECK THE PRODUCT AND PRODUCT BOX YOU RECEIVE FOR ACCURACY OF PRODUCT DESCRIPTION,
INCLUDING THE STYLE AND FEATURES YOU REQUESTED.
©2006-2015 TheBootPros LLC